Account Verification Requirements
When you open a bank account, you usually need to take some ID into the bank branch. Pepperstone is no different. We’re a regulated financial institution, so we need to know our customers and who's using our service.
We usually verify your identity with some photo ID and proof of address document/s. So depending on where you’re from and the type of account you are opening, we'll ask for you to verify your identity. If you are opening an account for a corporation, we also need to verify all information about the entity.
We’ll let you know exactly what kind of documents we need as you fill out your application.
The types of documents we accept are:
A valid Identification Document:
- Passport
- Driver's License
- National ID
- Government-issued photo ID (i.e. Resident card)
Requirements for the Identification Documents :
- Must include photo and show the full name, date of birth, date of issue/expiry and country of issue
- The document must be valid, legible and not blurry, and show all 4 corners
- The document must be PDF or JPEG. We don’t accept screenshots
- The document must be a coloured copy
A valid Proof of Address:
- Utility bills (gas, electricity, phone or internet)
- A bank or credit card statement
- Government- issued tax document
- Government issued tenancy agreement (Ejari or equivalent)
Requirements for Proof of Address verification :
- Must be issued within the last three months and show the full document
- Must include your name and residential address (P.O Boxes are not accepted)
- Name and residential address on the document must match the application form
- Must show the provision of services, such as money owed or paid
- The document must be PDF or JPEG in high quality. We don’t accept screenshots
If you have any questions about your ID documents or want to find out more, please get in touch.